Privacy Policy

1. Introduction
At AquaSurge Exterior Cleaning, protecting your personal information is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Data We Collect
We may collect the following personal information when you contact or use our services:

Name

Email address

Phone number

Property address

Payment information (for invoices and transactions)

3. How We Use Your Data
Your information is used to:

Provide and manage our exterior cleaning services

Send booking confirmations, invoices, and service updates

Respond to enquiries and customer requests

Comply with legal and regulatory obligations

4. Data Sharing
We will never sell or share your personal information with third parties for marketing purposes. We may share limited information with service providers where necessary to deliver our services (e.g., payment processors).

5. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Data Retention
We retain your personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights
You have the right to:

Request access to the personal information we hold about you

Request correction of any inaccurate or incomplete information

Request deletion of your personal data, subject to legal or contractual obligations

Object to the processing of your personal data for marketing purposes

8. Contact
For questions, concerns, or to exercise your data rights, you can contact:
Tom Mortimer
AquaSurge Exterior Cleaning
Aquasurge.cleaning@gmail.com
07438 091689